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Customer Service is a Joke. Let’s Fix It.

Sick of hold music and dead-end chats? So am I. Bad service is costing us all—it's time to fight back.
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the truth about service

The experience you are having as a customer is on purpose
75%
of shoppers are irritated by rude customer service representatives
1 in 10
customers want to harm the customer service representatives they deal with
62%
of shoppers are willing to pay more for better customer service 
PROFESSIONAL 

I have been in the board rooms and broken bread with the decision makers but now I am taking my message directly to you, the consumers that make businesses successful

Waiting for service book 3D

Listen to my NPR Interview

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The curated Experience book cover
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Let's Talk

I would love to hear from you.  Are you looking for a keynote speaker? Are you a business owner who wants to improve your customer's experience? Are you a customer who is also tired of waiting for service?  Let's talk.

amas@amastenumah.com

Tel: 1-405-219-1392

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© 2024 by Amas Tenumah

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